Gladia incident

[US West 1] Real-Time v2 is in a degraded state

Minor Resolved View vendor source →
Started
Apr 03, 2026, 05:07 AM UTC
Resolved
Apr 03, 2026, 05:07 AM UTC
Duration
—
Detected by Pingoru
Apr 03, 2026, 05:07 AM UTC

Affected components

Real-Time v2

Update timeline

  1. investigating Apr 03, 2026, 04:06 AM UTC

    Status: Investigating Service is unhealthy Affected components Real-Time v2 (Degraded performance)

  2. monitoring Apr 03, 2026, 04:46 AM UTC

    Status: Monitoring We've experienced degraded network from one of our provider impacting websocket creation, webhooks and increased latencies. Affected components Real-Time v2 (Partial outage)

  3. resolved Apr 03, 2026, 05:07 AM UTC

    Status: Resolved A network issue from one of our provider impacted latencies, session creations and webhooks Affected components Real-Time v2 (Operational)

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