Resolved after 3 hours 14 minutes, affecting Activating SIM and SIM Swap, on October 1, 2025.
There is an issue impacting all SIM provisioning requests and they are currently in a queued state. All services listed above are affected. Read more here
Affected components
Activating SIMSIM Swap
Update timeline
- investigating Oct 01, 2025, 12:39 PM UTC
There is an issue impacting all SIM provisioning requests and they are currently in a queued state. All services listed above are affected. Read more here
- resolved Oct 01, 2025, 03:53 PM UTC
This incident has been resolved.
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