Giffgaff incident
Some Port In requests not fully completed | 18 February 2026
Resolved after 6 days 17 hours, affecting Delayed Number Transfer, on February 18, 2026.
We are seeing some Port in requests from yesterday (17/02/26) that still haven’t fully completed, the number appears to have been transferred successfully but when a call is made to the Ported number the message “number not recognised” is heard. Read more here
Affected components
Update timeline
- investigating Feb 18, 2026, 03:57 PM UTC
We are seeing some Port in requests from yesterday (17/02/26) that still haven’t fully completed, the number appears to have been transferred successfully but when a call is made to the Ported number the message “number not recognised” is heard. Read more here
- resolved Feb 25, 2026, 09:36 AM UTC
This incident has been resolved.
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