Giffgaff incident
‘Data Boost’ promo data allowances - delay for some members - 3 February 2026
Resolved after 35 days 15 hours, affecting Data and Display issues for plans & credit, on February 3, 2026.
We’re aware that some members are experiencing a delay in being able to see their promotional allowance on their account. The team is applying the necessary updates to member accounts in phases and these will be visible to all eligible members soon. Read more here
Affected components
Update timeline
- investigating Feb 03, 2026, 05:18 PM UTC
We’re aware that some members are experiencing a delay in being able to see their promotional allowance on their account. The team is applying the necessary updates to member accounts in phases and these will be visible to all eligible members soon. Read more here
- resolved Mar 11, 2026, 08:49 AM UTC
This incident has been resolved.
Your product runs on more than Giffgaff
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services