Giffgaff incident

Voucher Redemption Issues - 11:43 - 25 March 2026

Resolved after 3 hours 55 minutes, affecting Using a voucher, on March 25, 2026.

investigating Mar 25, 2026, 11:47 AM UTC

We are seeing intermittent connectivity issues with voucher redemption. Members trying to redeem a voucher may experience an error. Read more here

Started: Mar 25, 2026, 11:47 AM UTC
Resolved: Mar 25, 2026, 03:42 PM UTC
Duration: 3h 55m
Detected by Pingoru: Mar 25, 2026, 11:47 AM UTC

Affected components

Using a voucher

Update timeline

investigating Mar 25, 2026, 11:47 AM UTC

We are seeing intermittent connectivity issues with voucher redemption. Members trying to redeem a voucher may experience an error. Read more here
resolved Mar 25, 2026, 03:42 PM UTC

This incident has been resolved.

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