Giffgaff incident

Contract renewal issues

Resolved after 9 days 22 hours, affecting Display issues for plans & credit, on June 2, 2026.

investigating Jun 02, 2026, 09:42 AM UTC

https://community.giffgaff.com/d/34583027-some-contracts-not-renewing-and-then-removed-for-no-reason-02-june-2026

Started: Jun 02, 2026, 09:42 AM UTC
Resolved: Jun 12, 2026, 08:24 AM UTC
Duration: 9d 22h
Detected by Pingoru: Jun 02, 2026, 09:42 AM UTC

Affected components

Display issues for plans & credit

Update timeline

investigating Jun 02, 2026, 09:42 AM UTC

https://community.giffgaff.com/d/34583027-some-contracts-not-renewing-and-then-removed-for-no-reason-02-june-2026
resolved Jun 12, 2026, 08:24 AM UTC

This incident has been resolved.

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