Resolved after 1 hour 56 minutes, affecting Joining giffgaff and Downloading eSIM and 1 more, on July 7, 2026.
We are continuing to investigate this issue.
Affected components
Joining giffgaffDownloading eSIMInstalling eSIMActivating SIMSIM SwapDelayed Number Transfer
Update timeline
- investigating Jul 07, 2026, 10:25 AM UTC
There is an issue impacting all SIM provisioning requests and they are currently in a queued state. Read more here
- investigating Jul 07, 2026, 12:22 PM UTC
We are continuing to investigate this issue.
- resolved Jul 07, 2026, 12:22 PM UTC
This incident has been resolved.
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