Resolved after 1 hour 26 minutes, affecting Cloud SIP and SIP Trunk and 1 more, on August 27, 2026.
Our technical team has successfully resolved the issue affecting the service, and the service has now been fully restored. We apologise for any inconvenience caused and appreciate your patience and understanding.
Affected components
Update timeline
- investigating Aug 27, 2026, 02:03 PM UTC
We are currently investigating an internet service outage affecting some customers. Our technical team is investigating the issue and working to restore the service as soon as possible.
- identified Aug 27, 2026, 03:19 PM UTC
Our technical team has identified the issue affecting the service and is currently working to resolve it as soon as possible. We will provide further updates as soon as more information becomes available. We apologise for any inconvenience caused and appreciate your patience and understanding.
- resolved Aug 27, 2026, 03:29 PM UTC
Our technical team has successfully resolved the issue affecting the service, and the service has now been fully restored. We apologise for any inconvenience caused and appreciate your patience and understanding.
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