GetResponse incident

Ongoing contact list access issue affecting Self-service Clients

Resolved after 27 minutes, affecting Contacts (+Import), on November 12, 2026.

identified Nov 12, 2026, 10:42 AM UTC

The issue has been identified and a fix is being implemented.

Started
Nov 12, 2026, 10:42 AM UTC
Resolved
Nov 12, 2026, 11:10 AM UTC
Duration
27m
Detected by Pingoru
Nov 12, 2026, 10:42 AM UTC

Affected components

Contacts (+Import)

Update timeline

  1. identified Nov 12, 2026, 10:42 AM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Nov 12, 2026, 11:10 AM UTC

    This incident has been resolved.

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