GetResponse Outage History
GetResponse is up right nowPingoru has recorded 75 incidents for GetResponse: 45 in the last 12 months and 2 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 5 | 2 of 720 (0%) |
| May 2026 | 2 | 65 of 744 (9%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 1 | 4 of 720 (1%) |
| October 2026 | 1 | 3 of 550 (1%) |
Incidents, newest first
Minor October 21, 2026 File uploads temporarily unavailable in Webinars 3h 24m Webinars
Started Oct 21, 2026, 01:26 PM UTC· resolved Oct 21, 2026, 04:50 PM UTC
- identified Oct 21, 2026, 01:26 PM UTC
As a preventive security measure, our webinar service provider has temporarily disabled file uploads, such as presentations and logo images. In the meantime, you can show presentations and documents to your attendees using screen sharing. All other webinar features, including live events, chat, polls and recording, work as usual. We'll post an update as soon as file uploads are available again. Thank you for your patience.
- resolved Oct 21, 2026, 04:50 PM UTC
This incident has been resolved.
Minor September 14, 2026 Issues with image loading affecting Self Service Clients 4h 9m Image Hosting
Started Sep 14, 2026, 09:16 AM UTC· resolved Sep 14, 2026, 01:26 PM UTC
- investigating Sep 14, 2026, 09:16 AM UTC
We are currently investigating this issue.
- resolved Sep 14, 2026, 01:26 PM UTC
This incident has been resolved.
Major May 8, 2026 Issue with SMS provider 2d 11h SMS
Started May 08, 2026, 06:33 PM UTC· resolved May 11, 2026, 05:42 AM UTC
- monitoring May 08, 2026, 06:33 PM UTC
We're experiencing issues with our external SMS service provider.
- resolved May 11, 2026, 05:42 AM UTC
This incident has been resolved.
Major April 27, 2026 Ongoing Services Issue 55m Image Hosting, Contact Sign Ups, Contacts (+Import), Forms and Popups and 17 more
Started Apr 27, 2026, 08:38 AM UTC· resolved Apr 27, 2026, 09:33 AM UTC
- investigating Apr 27, 2026, 08:38 AM UTC
Some users may be experiencing issues trying to log into GetResponse. Our team's working on a solution. We'll let you know when access to GetResponse is restored. Sorry for the disruption!
- investigating Apr 27, 2026, 08:45 AM UTC
We are continuing to investigate this issue.
- investigating Apr 27, 2026, 08:51 AM UTC
We're experiencing issues affecting some of our services. Our team is working on a solution. We will keep you updated on the progress.
- investigating Apr 27, 2026, 08:59 AM UTC
We are continuing to investigate this issue.
- investigating Apr 27, 2026, 09:03 AM UTC
We are continuing to investigate this issue.
- monitoring Apr 27, 2026, 09:17 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Apr 27, 2026, 09:33 AM UTC
We are continuing to monitor for any further issues.
- resolved Apr 27, 2026, 09:33 AM UTC
This incident has been resolved.
Major April 23, 2026 Marketing Pages Issues 1h 16m Marketing Pages
Started Apr 23, 2026, 11:06 AM UTC· resolved Apr 23, 2026, 12:23 PM UTC
- investigating Apr 23, 2026, 11:06 AM UTC
We're experiencing issues with Marketing Pages.
- investigating Apr 23, 2026, 12:22 PM UTC
We are continuing to investigate this issue.
- resolved Apr 23, 2026, 12:23 PM UTC
This incident has been resolved.
Minor April 13, 2026 Ongoing Maintenance affecting EU, US Data Center –
Started Apr 13, 2026, 09:40 AM UTC· resolved Apr 13, 2026, 09:40 AM UTC
- monitoring Apr 13, 2026, 09:40 AM UTC
Apr 13, 11:40 CEST Completed - The scheduled maintenance has been completed. Apr 13, 11:00 CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 10, 13:16 CEST Scheduled - We will be applying scheduled database changes
Minor April 1, 2026 Ongoing Maintenance affecting Self-Service Clients –
Started Apr 01, 2026, 07:41 AM UTC· resolved Apr 01, 2026, 07:41 AM UTC
- monitoring Apr 01, 2026, 07:41 AM UTC
Apr 1, 09:41 CEST Completed - The scheduled maintenance has been completed. Apr 1, 09:30 CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar 31, 14:08 CEST Scheduled - We will be performing scheduled database maintenance. No data will be lost.
Minor March 18, 2026 Ongoing issue affecting GetResponse marketing resources –
Started Mar 18, 2026, 01:31 PM UTC· resolved Mar 18, 2026, 01:31 PM UTC
- monitoring Mar 18, 2026, 01:31 PM UTC
Mar 18, 14:31 CET Resolved - This incident has been resolved. Mar 18, 14:28 CET Monitoring - A fix has been implemented and we are monitoring the results. Mar 18, 13:51 CET Investigating - We are currently investigating this issue.
Minor March 18, 2026 Ongoing Maintenance affecting EU, US Data Center and Self-Service Clients –
Started Mar 18, 2026, 10:52 AM UTC· resolved Mar 18, 2026, 10:52 AM UTC
- monitoring Mar 18, 2026, 10:52 AM UTC
Mar 18, 11:52 CET Completed - The scheduled maintenance has been completed. Mar 18, 11:10 CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar 18, 09:02 CET Update - We will be undergoing scheduled maintenance during this time. Mar 17, 15:20 CET Scheduled - We will be performing scheduled database maintenance. No data will be lost.
Minor March 4, 2026 Ongoing Maintenance affecting EU and US Data Center –
Started Mar 04, 2026, 11:10 AM UTC· resolved Mar 04, 2026, 11:10 AM UTC
- monitoring Mar 04, 2026, 11:10 AM UTC
Mar 4, 12:10 CET Completed - The scheduled maintenance has been completed. Mar 4, 12:00 CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar 3, 11:45 CET Scheduled - We will be undergoing scheduled maintenance during this time.
Minor March 3, 2026 Newsletter Sending Issues –
Started Mar 03, 2026, 02:47 PM UTC· resolved Mar 03, 2026, 02:47 PM UTC
- monitoring Mar 03, 2026, 02:47 PM UTC
Mar 3, 15:47 CET Resolved - This incident has been resolved. Mar 3, 15:17 CET Identified - The issue has been identified and a fix is being implemented. Mar 3, 14:42 CET Update - We are continuing to investigate this issue. Mar 3, 14:33 CET Investigating - We are currently experiencing a technical issue that is preventing us from sending out our newsletters. Our engineering team is actively investigating the error and working to restore the dispatch system. We apologize for the inconvenience and will provide updates as soon as we learn more.
Minor February 24, 2026 Ongoing Maintenance affecting EU and US Date Center Clients –
Started Feb 24, 2026, 10:52 AM UTC· resolved Feb 24, 2026, 10:52 AM UTC
- monitoring Feb 24, 2026, 10:52 AM UTC
Feb 24, 11:52 CET Completed - The scheduled maintenance has been completed. Feb 24, 11:30 CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb 23, 09:50 CET Scheduled - We will be undergoing scheduled maintenance during this time.
Minor January 19, 2026 Ongoing Memory Usage Issues affecting US Date Center Clients –
Started Jan 19, 2026, 04:07 PM UTC· resolved Jan 19, 2026, 04:07 PM UTC
- monitoring Jan 19, 2026, 04:07 PM UTC
Jan 19, 17:07 CET Resolved - This incident has been resolved. Jan 19, 16:28 CET Identified - The issue has been identified and a fix is being implemented. Jan 19, 16:21 CET Update - We are continuing to investigate this issue. Jan 19, 16:19 CET Investigating - We're experiencing intermittent network issues. Some services may be delayed. Please bear with us as we're working on a solution. We'll keep you updated on our progress.
Minor January 18, 2026 Ongoing Maintenance affecting GetResponse Chats –
Started Jan 18, 2026, 02:26 PM UTC· resolved Jan 18, 2026, 02:26 PM UTC
- monitoring Jan 18, 2026, 02:26 PM UTC
Jan 18, 15:26 CET Completed - The scheduled maintenance has been completed. Jan 18, 08:00 CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan 15, 12:33 CET Scheduled - We will be undergoing scheduled maintenance during this time. 1. Host Panel (app.getresponse.chat and app.gr.chat): Users will see a maintenance page and won't be able to log in. 2. Guest Widget (on client sites): The chat button will remain visible. However, the window will be in a "maintenance mode" - users will not be able to view past messages or send new ones during the maintenance.
Minor December 16, 2025 Ongoing Partner Service Issue affecting GetResponse content delivery network –
Started Dec 16, 2025, 03:20 PM UTC· resolved Dec 16, 2025, 03:20 PM UTC
- monitoring Dec 16, 2025, 03:20 PM UTC
Dec 16, 16:20 CET Resolved - This incident has been resolved. Dec 16, 15:05 CET Investigating - We are currently investigating this issue.
Minor December 9, 2025 Ongoing Maintenance affecting Email and SMS Marketing Clicks –
Started Dec 09, 2025, 12:43 PM UTC· resolved Dec 09, 2025, 12:43 PM UTC
- monitoring Dec 09, 2025, 12:43 PM UTC
Dec 9, 13:43 CET Completed - The scheduled maintenance has been completed. Dec 9, 12:00 CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec 3, 12:48 CET Scheduled - During the maintenance some click-related data may be delayed, but no data will be lost.
Minor December 8, 2025 Ongoing Maintenance affecting US Data Center Clients –
Started Dec 08, 2025, 10:40 AM UTC· resolved Dec 08, 2025, 10:40 AM UTC
- monitoring Dec 08, 2025, 10:40 AM UTC
Dec 8, 11:40 CET Completed - The scheduled maintenance has been completed. Dec 8, 11:00 CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec 8, 10:19 CET Scheduled - We will be undergoing scheduled maintenance during this time.
Major December 5, 2025 Possible downgraded performance resulting from network partner global issue –
Started Dec 05, 2025, 09:28 AM UTC· resolved Dec 05, 2025, 09:28 AM UTC
- monitoring Dec 05, 2025, 09:28 AM UTC
Dec 5, 10:28 CET Resolved - This incident has been resolved. Dec 5, 10:03 CET Investigating - We are investigating the impact of network partner issue upon GetResponse accessibility.
Minor December 2, 2025 Ongoing Maintenance affecting EU, US Date Center and Self-Service Clients –
Started Dec 02, 2025, 01:01 PM UTC· resolved Dec 02, 2025, 01:01 PM UTC
- monitoring Dec 02, 2025, 01:01 PM UTC
Dec 2, 14:01 CET Completed - The scheduled maintenance has been completed. Dec 2, 14:00 CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec 2, 13:54 CET Scheduled - We will be performing scheduled database changes. No data will be lost.
Minor November 21, 2025 Ongoing Service Issue affecting Self Service Clients –
Started Nov 21, 2025, 11:39 AM UTC· resolved Nov 21, 2025, 11:39 AM UTC
- monitoring Nov 21, 2025, 11:39 AM UTC
Nov 21, 12:39 CET Resolved - This incident has been resolved. Nov 21, 11:32 CET Monitoring - A fix has been implemented and we are monitoring the results. Nov 21, 11:07 CET Identified - The issue has been identified and a fix is being implemented. Nov 21, 10:58 CET Investigating - We are currently investigating this issue.
Minor October 31, 2025 Ongoing Service Issue affecting EU and US Self-Service Clients 4h 55m Contact Sign Ups, Contacts (+Import), Automation, Autoresponders and 3 more
Started Oct 31, 2025, 11:30 AM UTC· resolved Oct 31, 2025, 04:26 PM UTC
- investigating Oct 31, 2025, 11:30 AM UTC
We are currently investigating this issue.
- monitoring Oct 31, 2025, 12:06 PM UTC
A fix has been implemented and we are monitoring the results.
- investigating Oct 31, 2025, 01:59 PM UTC
We are currently investigating this issue.
- resolved Oct 31, 2025, 04:26 PM UTC
This incident has been resolved.
Notice October 30, 2025 Adding Contacts Delays 36m Contacts (+Import)
Started Oct 30, 2025, 01:44 PM UTC· resolved Oct 30, 2025, 02:20 PM UTC
- investigating Oct 30, 2025, 01:44 PM UTC
We're experiencing issues causing delays when adding new contacts. We're working on a fix as fast as we can. We'll keep you updated on the progress.
- identified Oct 30, 2025, 01:48 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Oct 30, 2025, 02:20 PM UTC
This incident has been resolved.
Notice October 28, 2025 Ongoing Service Issue affecting EU and US Date Center Clients 3h 49m Contact Sign Ups, Contacts (+Import), Email Delivery, Email Marketing
Started Oct 28, 2025, 08:41 AM UTC· resolved Oct 28, 2025, 12:31 PM UTC
- investigating Oct 28, 2025, 08:41 AM UTC
Message sends are being delayed. We are investigating the issue.
- investigating Oct 28, 2025, 08:54 AM UTC
We are continuing to investigate this issue.
- investigating Oct 28, 2025, 09:00 AM UTC
We are continuing to investigate this issue.
- identified Oct 28, 2025, 09:12 AM UTC
The issue has been identified and a fix is being implemented.
- identified Oct 28, 2025, 11:14 AM UTC
We are continuing to work on a fix for this issue.
- identified Oct 28, 2025, 11:17 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Oct 28, 2025, 12:22 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 28, 2025, 12:31 PM UTC
This incident has been resolved.
Minor August 8, 2025 Ongoing Services Issue Affecting Clients in EU Data Center 1h 58m Reports
Started Aug 08, 2025, 06:42 AM UTC· resolved Aug 08, 2025, 08:40 AM UTC
- investigating Aug 08, 2025, 06:42 AM UTC
We're experiencing issues affecting some of our services. Our team is working on a solution. We will keep you updated on the progress.
- identified Aug 08, 2025, 07:57 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Aug 08, 2025, 08:40 AM UTC
This incident has been resolved.
Minor May 26, 2025 Maintenance Work Affecting Clients in EU and US Data Centers 17m Contacts (+Import)
Started May 26, 2025, 11:50 AM UTC· resolved May 26, 2025, 12:07 PM UTC
- investigating May 26, 2025, 11:50 AM UTC
We are currently investigating this issue.
- investigating May 26, 2025, 11:52 AM UTC
We are continuing to investigate this issue.
- resolved May 26, 2025, 12:07 PM UTC
This incident has been resolved.