GetResponse incident

Ongoing Maintenance affecting GetResponse Chats

Minor Resolved View vendor source →

GetResponse experienced a minor incident on January 18, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 18, 2026, 02:26 PM UTC
Resolved
Jan 18, 2026, 02:26 PM UTC
Duration
—
Detected by Pingoru
Jan 18, 2026, 02:26 PM UTC

Update timeline

  1. monitoring Jan 18, 2026, 02:26 PM UTC

    Jan 18, 15:26 CET Completed - The scheduled maintenance has been completed. Jan 18, 08:00 CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan 15, 12:33 CET Scheduled - We will be undergoing scheduled maintenance during this time. 1. Host Panel (app.getresponse.chat and app.gr.chat): Users will see a maintenance page and won't be able to log in. 2. Guest Widget (on client sites): The chat button will remain visible. However, the window will be in a "maintenance mode" - users will not be able to view past messages or send new ones during the maintenance.