Georgia Tech IT incident

Partial DNS Outage

Major Resolved View vendor source →

Georgia Tech IT experienced a major incident on May 2, 2026 affecting Network and Network (Domain Name System (DNS)) and 1 more component, lasting 1h 9m. The incident has been resolved; the full update timeline is below.

Started
May 02, 2026, 12:06 AM UTC
Resolved
May 02, 2026, 01:16 AM UTC
Duration
1h 9m
Detected by Pingoru
May 02, 2026, 12:06 AM UTC

Affected components

NetworkNetwork (Domain Name System (DNS))Network (Virtual Private Network Services (VPN))Printing and Copying ServicesPrinting and Copying Services (Printing Services (Student Printing))

Update timeline

  1. investigating May 02, 2026, 12:06 AM UTC

    OIT is seeing partial DNS issues that are affecting services such as VPN and student printing along with other services that reside in the ad.gatech.edu DNS zone. Network Engineers are currently investigating the issue

  2. identified May 02, 2026, 12:40 AM UTC

    OIT network engineers have restored access to the VPN and student printing services. OIT is working on resolving the rest of the DNS-related problems.