Resolved after 2 hours, affecting Academic Services and Academic Services (Academic Services — Canvas), on July 16, 2026.
A fix has been implemented, and Canvas is now accessible.
Affected components
Update timeline
- investigating Jul 16, 2026, 10:27 AM UTC
Canvas Instructure's multi-factor authentication (2FA) service is currently experiencing an outage, resulting in 504 Gateway Timeout errors for users attempting to authenticate. This issue is impacting access to Canvas services that require 2FA verification. The service disruption is under investigation, and teams are working to identify the root cause and restore normal functionality as quickly as possible.
- investigating Jul 16, 2026, 10:52 AM UTC
"Cloudfront has a global outage. We investigating the issue together with AWS experts. You can follow updates from their team here: https://health.aws.amazon.com/health/status"
- identified Jul 16, 2026, 12:02 PM UTC
A fix has been implemented, and Canvas is now accessible.
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