Georgia Tech IT experienced a minor incident on June 10, 2026 affecting Network and Network (Virtual Private Network Services (VPN)), lasting 1d 20h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 10, 2026, 04:34 PM UTC
The GlobalProtect Clientless VPN portal is experiencing degraded performance. Users can successfully authenticate to the clientless portal but are unable to reach any websites once connected. The Network Security Team is actively troubleshooting the issue. The GlobalProtect VPN Client is unaffected and is the recommended workaround.
- investigating Jun 10, 2026, 10:26 PM UTC
The GlobalProtect Clientless VPN portal has been restored. Users should now be able to authenticate and access websites through the portal as expected. Please note that the service is currently operating without full redundancy while the Network Security Team works with the vendor to identify the root cause and restore complete failover capability. A further update will be provided once the service is fully operational. The GlobalProtect VPN Client remains available as an alternative if you experience any issues.