Resolved after 1 hour 22 minutes, affecting Identity and Identity (Identity — BuzzAPI), on September 14, 2026.
OIT has implemented a fix believed to have resolved the issue affecting GRS. Administrators performed a restart of the database, and service has been restored. Support teams are currently monitoring the service to ensure changes continue to process normally
Affected components
Update timeline
- investigating Sep 14, 2026, 01:18 PM UTC
OIT is aware of a problem with the Georgia Tech Roles System (GRS) that is preventing rules and overrides from being created, deleted, and evaluated. Existing entitlements and dependent access are not affected, but changes are not being processed at this time. This means that anyone seeking new access or expecting to lose access to anything where access is controlled by GRS will see no changes in either direction until the issue is resolved. Related downstream effects include not being able to access GRS logs in IAT or use GRS related BuzzAPI endpoints. Feel free to massage as necessary. As an aside, the GRS database is huge. This may take some time.
- monitoring Sep 14, 2026, 01:38 PM UTC
OIT has implemented a fix believed to have resolved the issue affecting GRS. Administrators performed a restart of the database, and service has been restored. Support teams are currently monitoring the service to ensure changes continue to process normally
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