Georgia Tech IT incident

Issue with Kaltura Media Gallery in Canvas

Minor Resolved View vendor source →

Georgia Tech IT experienced a minor incident on May 2, 2026 affecting Academic Services and Academic Services (Canvas), lasting 1h 45m. The incident has been resolved; the full update timeline is below.

Started
May 02, 2026, 02:31 PM UTC
Resolved
May 02, 2026, 04:16 PM UTC
Duration
1h 45m
Detected by Pingoru
May 02, 2026, 02:31 PM UTC

Affected components

Academic ServicesAcademic Services (Canvas)

Update timeline

  1. identified May 02, 2026, 02:31 PM UTC

    We are aware of an issue affecting access to the Kaltura Media Gallery within Canvas. When attempting to launch Media Gallery in Canvas, users may encounter an error message and be unable to proceed. For the latest updates and information on resolution progress, please refer to the Instructure Status Page : https://status.instructure.com/ If you have questions, please contact the Digital Learning Team at [email protected].