Resolved after 1 hour 45 minutes, affecting Academic Services and Academic Services (Academic Services — Canvas), on May 2, 2026.
We are aware of an issue affecting access to the Kaltura Media Gallery within Canvas. When attempting to launch Media Gallery in Canvas, users may encounter an error message and be unable to proceed. For the latest updates and information on resolution progress, please refer to the Instructure Status Page : https://status.instructure.com/ If you have questions, please contact the Digital Learning Team at [email protected].
Affected components
Update timeline
- identified May 02, 2026, 02:31 PM UTC
We are aware of an issue affecting access to the Kaltura Media Gallery within Canvas. When attempting to launch Media Gallery in Canvas, users may encounter an error message and be unable to proceed. For the latest updates and information on resolution progress, please refer to the Instructure Status Page : https://status.instructure.com/ If you have questions, please contact the Digital Learning Team at [email protected].
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