Genetec incident

System activation unavailable in Security Center SaaS

Major Resolved View vendor source →

Genetec experienced a major incident on February 19, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 19, 2026, 06:30 PM UTC
Resolved
Feb 19, 2026, 06:30 PM UTC
Duration
—
Detected by Pingoru
Feb 19, 2026, 06:30 PM UTC

Update timeline

  1. resolved Feb 20, 2026, 04:44 PM UTC

    An incident involving terms and conditions rendered system activation unavailable in Security Center SaaS. Our engineering team quickly identified the root cause and implemented a fix. Full functionality has since been restored, and tenant activation has now returned to normal. We apologize for any inconvenience this may have caused and appreciate your patience and understanding as we worked to resolve the issue.