Genetec incident

SC SaaS Communications – Potential service issue in Australia East, Korea Central

Minor Resolved View vendor source →

Genetec experienced a minor incident on March 24, 2026 affecting Communications, lasting 1h 10m. The incident has been resolved; the full update timeline is below.

Started
Mar 24, 2026, 08:28 PM UTC
Resolved
Mar 24, 2026, 09:38 PM UTC
Duration
1h 10m
Detected by Pingoru
Mar 24, 2026, 08:28 PM UTC

Affected components

Communications

Update timeline

  1. investigating Mar 24, 2026, 08:28 PM UTC

    We’re investigating reports of a potential issue affecting SC SaaS Communications Availability in Australia East, Korea Central. We are working on it. We apologize for any inconvenience this may cause.

  2. investigating Mar 24, 2026, 09:00 PM UTC

    We are continuing to investigate this issue.

  3. resolved Mar 24, 2026, 09:38 PM UTC

    We are pleased to inform you that the issue has been resolved. Thank you for your patience during this time.