Genetec incident

SC SaaS Intelligent Search – Potential service issue in East US 2 region

Notice Resolved View vendor source →
Started
Apr 17, 2026, 09:16 AM UTC
Resolved
Apr 17, 2026, 09:24 AM UTC
Duration
7m
Detected by Pingoru
Apr 17, 2026, 09:16 AM UTC

Update timeline

  1. investigating Apr 17, 2026, 09:16 AM UTC

    We’re investigating reports of a potential issue affecting SC SaaS Intelligent Search Functionality in East US 2 region. We are working on it. We apologize for any inconvenience this may cause.

  2. resolved Apr 17, 2026, 09:24 AM UTC

    We are pleased to inform you that the issue has been resolved. Thank you for your patience during this time.

Looking to track Genetec downtime and outages?

Pingoru polls Genetec's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when Genetec reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track Genetec alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring Genetec for free

5 free monitors · No credit card required