Gem experienced a major incident on June 12, 2025 affecting Gem Integrations, lasting 20m. The incident has been resolved; the full update timeline is below.
Affected components
Gem Integrations
Update timeline
- identified Jun 12, 2025, 06:53 PM UTC
We are currently aware of an issue where teams using Gmail are unable to send sequences. This is the result of technical issues that Google is currently experiencing and we will continue to monitor for updates on their status page: https://status.cloud.google.com/
- resolved Jun 12, 2025, 07:14 PM UTC
Sequence sending has recovered as of 12:00 PM Pacific / 19:00 UTC. We are following Gmail’s status closely in case the problem reappears. See https://www.google.com/appsstatus/dashboard/incidents/Eab7zGLWSaUJyh9c9R9L