Gem incident

AI Sourcing search delays

Major Resolved View vendor source →

Gem experienced a major incident on February 24, 2026 affecting Gem AI, lasting 1h 24m. The incident has been resolved; the full update timeline is below.

Started
Feb 24, 2026, 06:57 PM UTC
Resolved
Feb 24, 2026, 08:22 PM UTC
Duration
1h 24m
Detected by Pingoru
Feb 24, 2026, 06:57 PM UTC

Affected components

Gem AI

Update timeline

  1. identified Feb 24, 2026, 06:57 PM UTC

    We have identified an issue causing delays of ~30 minutes when populating AI Sourcing search results. Our team is working on a fix and will share updates here.

  2. resolved Feb 24, 2026, 08:22 PM UTC

    This issue has been resolved.