Resolved after 10 days 18 hours, affecting Gem Integrations, on June 18, 2026.
The underlying issue has been resolved and Workday syncs are now running successfully again. Both full and partial syncs have resumed across affected accounts. We're now waiting for these syncs to finish processing so your recruiting data is fully up to date. Until they complete, you may still see some metrics that haven't refreshed yet — this is expected and will resolve on its own as the syncs catch up. We'll post a final update once all data is current.
Affected components
Update timeline
- identified Jun 18, 2026, 03:53 PM UTC
We're aware of an issue affecting data syncs and webhooks for teams using the Workday integration. Since June 16, 2026, some pipeline metrics have not updated as expected, which may appear as missing or out-of-date recruiting data in affected accounts. We've identified the root cause and are deploying a fix. No data has been permanently lost. Once the fix is in place, we'll rebuild the affected metrics from your source data and reporting will return to normal. We'll post another update as soon as the fix is complete. Thank you for your patience.
- monitoring Jun 19, 2026, 11:39 AM UTC
The underlying issue has been resolved and Workday syncs are now running successfully again. Both full and partial syncs have resumed across affected accounts. We're now waiting for these syncs to finish processing so your recruiting data is fully up to date. Until they complete, you may still see some metrics that haven't refreshed yet — this is expected and will resolve on its own as the syncs catch up. We'll post a final update once all data is current.
- resolved Jun 29, 2026, 10:09 AM UTC
This incident has been resolved.
Your product runs on more than Gem
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services