Gem incident

Unable to send offer e-signature requests

Gem is currently experiencing a minor incident affecting Gem Integrations, which began 1h ago. The vendor's full update timeline is below.

Started
Jun 11, 2026, 08:44 PM UTC
Resolved
Ongoing
Duration
● 1h 25m
Detected by Pingoru
Jun 11, 2026, 08:44 PM UTC

Affected components

Gem Integrations

Update timeline

  1. identified Jun 11, 2026, 08:44 PM UTC

    We are aware of an issue with sending e-signature (offer) requests through Gem. This is caused by a Docusign outage that is currently being worked on. Please check for updates on Docusign's status page and try again after the issue is resolved: https://health.docusign.com/ We will continue to monitor the situation and share updates here.