Resolved after 4 hours 2 minutes, affecting Gem Integrations, on June 11, 2026.
Docusign has resolved the outage with their services, and Gem e-signature and offer requests are now working normally.
Affected components
Update timeline
- identified Jun 11, 2026, 08:44 PM UTC
We are aware of an issue with sending e-signature (offer) requests through Gem. This is caused by a Docusign outage that is currently being worked on. Please check for updates on Docusign's status page and try again after the issue is resolved: https://health.docusign.com/ We will continue to monitor the situation and share updates here.
- resolved Jun 12, 2026, 12:47 AM UTC
Docusign has resolved the outage with their services, and Gem e-signature and offer requests are now working normally.
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