Geckoboard incident

Investigating issues with Gorgias connections

Resolved after 11 minutes, affecting Web Application, on November 4, 2026.

resolved Nov 04, 2026, 10:42 PM UTC

We have deployed a fix for existing Gorgias connections, and widgets are updating as expected again. Please reach out to [email protected] if you need further assistance. Thank you!

Started
Nov 04, 2026, 10:31 PM UTC
Resolved
Nov 04, 2026, 10:42 PM UTC
Duration
11m
Detected by Pingoru
Nov 04, 2026, 10:31 PM UTC

Affected components

Web Application

Update timeline

  1. identified Nov 04, 2026, 10:31 PM UTC

    We are currently investigating an issue affecting Gorgias connections. We have identified the issue and will provide more information once a fix is in place.

  2. resolved Nov 04, 2026, 10:42 PM UTC

    We have deployed a fix for existing Gorgias connections, and widgets are updating as expected again. Please reach out to [email protected] if you need further assistance. Thank you!

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