Gcore incident
Cloud | Luxembourg Incident Details
Gcore experienced a major incident on September 15, 2026 affecting Compute (Luxembourg), lasting 1h 25m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 15, 2026, 07:30 PM UTC
We are currently experiencing a major outage in our Cloud VMs drives being in read-only or unavailalbe state, resulting in a complete unavailability of the service. We sincerely apologize for any inconvenience this may cause and greatly appreciate your patience and understanding during this critical time. Our engineering team is actively working to identify the root cause and implement a resolution as quickly as possible. We will provide regular updates as we receive more information on the progress of the resolution Thank you for your understanding and cooperation.
- identified Sep 15, 2026, 08:12 PM UTC
The root cause has been identified. We are continuing to work on a fix for this incident.
- monitoring Sep 15, 2026, 08:35 PM UTC
We implemented a fix and are currently monitoring the result.
- resolved Sep 15, 2026, 08:56 PM UTC
We are happy to inform you that the Major Cloud VM issue in Luxembourg has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly. We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation. For further assistance, please contact our support team via [[email protected]](mailto:[email protected])