Gcore Outage History

Started Nov 02, 2026, 04:51 PM UTC· resolved Nov 03, 2026, 02:42 PM UTC

1. investigating Nov 02, 2026, 04:51 PM UTC

   We are currently experiencing a partial outage in our Baku, Azerbaijan location for Hosting, which may result in partial unavailability for users. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time. We will provide updates as soon as more information becomes available on the progress of the resolution. Thank you for your understanding and cooperation.

2. identified Nov 02, 2026, 05:23 PM UTC

   We are continuing to work on a fix for this incident.

3. resolved Nov 03, 2026, 02:42 PM UTC

   We are happy to inform you that the partial outage affecting Hosting services in the Baku, Azerbaijan location has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly. We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation. For further assistance, please contact our support team via [[email protected]](mailto:[email protected])

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Started Oct 30, 2026, 06:01 PM UTC· resolved Oct 30, 2026, 06:24 PM UTC

1. investigating Oct 30, 2026, 06:01 PM UTC

   We are currently experiencing a partial outage in our Hosting services in the Fortaleza region, which may result in partial unavailability for users. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time. We will provide updates as soon as more information becomes available on the progress of the resolution. Thank you for your understanding and cooperation.

2. resolved Oct 30, 2026, 06:24 PM UTC

   We are happy to inform you that the partial outage in our hosting services for the **Fortaleza region** has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly. We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation. For further assistance, please contact our support team via [[email protected]](mailto:[email protected])

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Started Oct 24, 2026, 07:28 PM UTC· resolved Oct 25, 2026, 08:35 AM UTC

1. investigating Oct 24, 2026, 07:28 PM UTC

   We are currently experiencing a major outage in our NLSA2 Data Center, resulting in a complete unavailability of the service. We sincerely apologize for any inconvenience this may cause and greatly appreciate your patience and understanding during this critical time. Our engineering team is actively working to identify the root cause and implement a resolution as quickly as possible. We will provide regular updates as we receive more information on the progress of the resolution Thank you for your understanding and cooperation.

2. identified Oct 24, 2026, 10:43 PM UTC

   We are continuing to work on a fix for this incident.

3. resolved Oct 25, 2026, 08:35 AM UTC

   We are happy to inform you that the major outage in the NLSA2 Data Center has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly. We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation. For further assistance, please contact our support team via [[email protected]](mailto:[email protected])

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Started Oct 21, 2026, 06:14 AM UTC· resolved Oct 21, 2026, 08:05 AM UTC

1. investigating Oct 21, 2026, 06:14 AM UTC

   We are currently experiencing a partial degradation in performance, and as a result, **we have rerouted traffic to nearby** locations to minimize the impact. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time. We will provide an update as soon as we have more information on the progress of the resolution. Thank you for your understanding and cooperation.

2. identified Oct 21, 2026, 06:17 AM UTC

   We are continuing to work on a fix for this incident.

3. resolved Oct 21, 2026, 08:05 AM UTC

   This incident has been resolved.

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Started Oct 17, 2026, 04:01 PM UTC· resolved Oct 23, 2026, 07:44 AM UTC

1. investigating Oct 17, 2026, 04:01 PM UTC

   We are currently experiencing a partial outage affecting our VPS hosting services in Istanbul, Turkey, which may result in partial unavailability for users. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time. We will provide updates as soon as more information becomes available on the progress of the resolution. Thank you for your understanding and cooperation.

2. resolved Oct 23, 2026, 07:44 AM UTC

   We are happy to inform you that the partial outage in Istanbul has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly. We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation. For further assistance, please contact our support team via [[email protected]](mailto:[email protected])

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Started Oct 15, 2026, 12:43 PM UTC· resolved Oct 15, 2026, 01:25 PM UTC

1. investigating Oct 15, 2026, 12:43 PM UTC

   We are currently experiencing a partial outage of all Platform Services in ED-16 (Luxembourg-2), which may result in partial unavailability for users. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time. We will provide updates as soon as more information becomes available on the progress of the resolution. Thank you for your understanding and cooperation.

2. monitoring Oct 15, 2026, 12:56 PM UTC

   We are pleased to inform you that our engineering team has implemented a fix to resolve the partial outage of all Platform Services in ED-16 (Luxembourg-2). However, we are still closely monitoring the situation to ensure stable performance. We will provide you with an update as soon as we have confirmed that the issue has been completely resolved.

3. resolved Oct 15, 2026, 01:25 PM UTC

   We are happy to inform you that the partial outage affecting Platform Services in ED-16 (Luxembourg-2), which resulted in partial service unavailability for some users, has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly. We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation. For further assistance, please contact our support team via [[email protected]](mailto:[email protected]).

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Started Oct 11, 2026, 01:20 PM UTC· resolved Oct 11, 2026, 04:23 PM UTC

1. investigating Oct 11, 2026, 01:20 PM UTC

   We are currently experiencing a partial outage in our Cloud - networking services - Amsterdam region, which may result in partial unavailability, redundancy loss for some users. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time. We will provide updates as soon as more information becomes available on the progress of the resolution. Thank you for your understanding and cooperation.

2. monitoring Oct 11, 2026, 02:08 PM UTC

   We are pleased to inform you that our engineering team has implemented a fix to resolve partial outage in Cloud- networking services. However, we are still closely monitoring the situation to ensure stable performance. We will provide you with an update as soon as we have confirmed that the issue has been completely resolved.

3. resolved Oct 11, 2026, 04:23 PM UTC

   We are happy to inform you that the partial outage in Amsterdam region has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly. We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation. For further assistance, please contact our support team via [[email protected]](mailto:[email protected])

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Started Oct 07, 2026, 01:05 PM UTC· resolved Oct 07, 2026, 01:44 PM UTC

1. investigating Oct 07, 2026, 01:05 PM UTC

   We are currently experiencing a major outage in our Customer Portal, resulting in a complete unavailability of the service and problems with login. We sincerely apologize for any inconvenience this may cause and greatly appreciate your patience and understanding during this critical time. Our engineering team is actively working to identify the root cause and implement a resolution as quickly as possible. We will provide regular updates as we receive more information on the progress of the resolution Thank you for your understanding and cooperation.

2. identified Oct 07, 2026, 01:25 PM UTC

   We are continuing to work on a fix for this incident.

3. resolved Oct 07, 2026, 01:44 PM UTC

   We implemented a fix and are currently monitoring the result.

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Started Oct 06, 2026, 01:30 AM UTC· resolved Oct 06, 2026, 01:30 AM UTC

1. resolved Oct 06, 2026, 01:30 AM UTC

   We would like to inform you that between 1:30 UTC 06/10/2026 and 2:00 UTC 06/10/2026, our engineers observed a degradation in Cloud backend connectivity in Johannesburg. However, our team took swift action to resolve the issue, and we are pleased to confirm that the connectivity issue is now resolved. We apologize for any inconvenience this may have caused you and appreciate your patience and understanding during this time. If you are still experiencing any issues, please do not hesitate to contact our support team by opening a ticket. Our team will be happy to assist you in any way possible. Thank you for your cooperation. For further assistance, please contact our support team via [[email protected]](mailto:[email protected])

2. resolved Oct 06, 2026, 02:00 AM UTC

   This incident has been resolved.

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Started Oct 04, 2026, 10:56 AM UTC· resolved Oct 04, 2026, 04:24 PM UTC

1. investigating Oct 04, 2026, 10:56 AM UTC

   We are currently experiencing performance degradation in our Cloud bare-metal services , which may result in slow or unusual functioning of our services. We sincerely apologize for any inconvenience this may cause and greatly appreciate your patience and understanding during this time. Our team is actively working to identify the cause and implement a resolution as quickly as possible. We will provide regular updates as we gather more information on the progress of the resolution. Thank you for your understanding and cooperation.

2. identified Oct 04, 2026, 01:08 PM UTC

   We are continuing to work on a fix for this incident.

3. monitoring Oct 04, 2026, 04:00 PM UTC

   We are pleased to inform you that our engineering team has implemented a fix to resolve the performance degradation in our Cloud bare-metal services. However, we are still closely monitoring the situation to ensure stable performance. We will provide you with an update as soon as we have confirmed that the issue has been completely resolved.

4. resolved Oct 04, 2026, 04:24 PM UTC

   We are happy to inform you that the performance degradation affecting Cloud bare-metal services has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly. We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation. For further assistance, please contact our support team via [[email protected]](mailto:[email protected])

Read the full incident report →

Started Oct 03, 2026, 09:48 AM UTC· resolved Oct 03, 2026, 05:42 PM UTC

1. investigating Oct 03, 2026, 09:48 AM UTC

   We are currently experiencing a partial outage of our Hosting services in Kyiv location, which may result in partial unavailability for users. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time. We will provide updates as soon as more information becomes available on the progress of the resolution. Thank you for your understanding and cooperation.

2. monitoring Oct 03, 2026, 02:12 PM UTC

   We are pleased to inform you that our engineering team has implemented a fix to resolvea partial outage of our Hosting services in Kyiv location. However, we are still closely monitoring the situation to ensure stable performance. We will provide you with an update as soon as we have confirmed that the issue has been completely resolved.

3. resolved Oct 03, 2026, 05:42 PM UTC

   We are happy to inform you that the partial outage of our Hosting services in Kyiv location has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly. We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation. For further assistance, please contact our support team via [[email protected]](mailto:[email protected])

Read the full incident report →

Started Oct 03, 2026, 02:08 AM UTC· resolved Oct 03, 2026, 10:16 AM UTC

1. investigating Oct 03, 2026, 02:08 AM UTC

   We are currently experiencing performance degradation in our Cloud bare-metal services , which may result in slow or unusual functioning of our services. We sincerely apologize for any inconvenience this may cause and greatly appreciate your patience and understanding during this time. Our team is actively working to identify the cause and implement a resolution as quickly as possible. We will provide regular updates as we gather more information on the progress of the resolution. Thank you for your understanding and cooperation.

2. monitoring Oct 03, 2026, 03:04 AM UTC

   We are pleased to inform you that our engineering team has implemented a fix to resolve the performance degradation in our Cloud bare-metal services. However, we are still closely monitoring the situation to ensure stable performance. We will provide you with an update as soon as we have confirmed that the issue has been completely resolved.

3. resolved Oct 03, 2026, 10:16 AM UTC

   We are happy to inform you that the performance degradation affecting Cloud bare-metal services has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly. We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation. For further assistance, please contact our support team via [[email protected]](mailto:[email protected])

Read the full incident report →

Started Oct 02, 2026, 02:00 PM UTC· resolved Oct 02, 2026, 08:09 PM UTC

1. investigating Oct 02, 2026, 02:00 PM UTC

   We are currently experiencing a major outage of our Hosting services in Madrid region, resulting in a complete unavailability of the service. We sincerely apologize for any inconvenience this may cause and greatly appreciate your patience and understanding during this critical time. Our engineering team is actively working to identify the root cause and implement a resolution as quickly as possible. We will provide regular updates as we receive more information on the progress of the resolution Thank you for your understanding and cooperation.

2. identified Oct 02, 2026, 04:12 PM UTC

   We are continuing to work on a fix for this incident.

3. monitoring Oct 02, 2026, 05:03 PM UTC

   We are pleased to inform you that our engineering team has implemented a fix to resolve major outage of our Hosting services in Madrid region. However, we are still closely monitoring the situation to ensure stable performance. We will provide you with an update as soon as we have confirmed that the issue has been completely resolved.

4. resolved Oct 02, 2026, 08:09 PM UTC

   We are happy to inform you that the major outage of our Hosting services in Madrid region has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly. We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation. For further assistance, please contact our support team via [[email protected]](mailto:[email protected])

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Started Sep 30, 2026, 11:50 AM UTC· resolved Sep 30, 2026, 01:28 PM UTC

1. identified Sep 30, 2026, 11:50 AM UTC

   We are currently experiencing a partial outage affecting Cloud operations in Almaty. Some actions in the Customer Portal may be temporarily unavailable, while existing instances remain up and running. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time. We will provide updates as soon as more information becomes available on the progress of the resolution. Thank you for your understanding and cooperation.

2. resolved Sep 30, 2026, 01:28 PM UTC

   We are happy to inform you that the partial outage affecting Cloud operations in Almaty, which caused some Customer Portal actions to be temporarily unavailable, has been resolved. All services are now operating normally. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly. We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation. For further assistance, please contact our support team via [[email protected]](mailto:[email protected])

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Started Sep 28, 2026, 12:17 PM UTC· resolved Sep 28, 2026, 12:52 PM UTC

1. investigating Sep 28, 2026, 12:17 PM UTC

   We are currently investigating this incident.

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Started Sep 23, 2026, 08:39 AM UTC· resolved Sep 25, 2026, 09:21 AM UTC

1. investigating Sep 23, 2026, 08:39 AM UTC

   We are currently experiencing a major outage in our CDN in Kiev and Kharkiv - We have rerouted traffic to nearby locations to minimize the impact. Our Hosting services in Kyiv are also affected resulting in a complete unavailability of the service. We sincerely apologize for any inconvenience this may cause and greatly appreciate your patience and understanding during this critical time. Our engineering team is actively working to identify the root cause and implement a resolution as quickly as possible. We will provide regular updates as we receive more information on the progress of the resolution Thank you for your understanding and cooperation.

2. identified Sep 23, 2026, 01:39 PM UTC

   We are continuing to work on a fix for this incident.

3. monitoring Sep 24, 2026, 07:03 PM UTC

   We are pleased to inform you that our engineering team has successfully rerouted the traffic back to **Kharkiv**. However, we are still closely monitoring the situation to ensure stable performance. We will provide you with an update as soon as we have confirmed that everything is completely resolved.

4. resolved Sep 25, 2026, 09:21 AM UTC

   We are happy to inform you that the major outage affecting our CDN services in Kyiv and Kharkiv, as well as our Hosting services in Kyiv, has been resolved. Traffic has been fully restored to the affected locations, and all services are operating normally. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly. We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation. For further assistance, please contact our support team via [[email protected]](mailto:[email protected])

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Started Sep 22, 2026, 11:35 AM UTC· resolved Sep 22, 2026, 01:51 PM UTC

1. investigating Sep 22, 2026, 11:35 AM UTC

   We are currently experiencing a partial outage with our connectivity in the WA2 and PL1 datacenter, which may result in partial unavailability for users. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time. Services affected are Cloud, Hosting and CDN. We will provide updates as soon as more information becomes available on the progress of the resolution. Thank you for your understanding and cooperation.

2. monitoring Sep 22, 2026, 11:50 AM UTC

   We are continuing to work on a fix for this incident.

3. monitoring Sep 22, 2026, 12:37 PM UTC

   We are pleased to inform you that our engineering team has implemented a fix to resolve our connectivity in the WA2 and PL1 datacenter. However, we are still closely monitoring the situation to ensure stable performance. We will provide you with an update as soon as we have confirmed that the issue has been completely resolved.

4. resolved Sep 22, 2026, 01:51 PM UTC

   We are happy to inform you that the degradation in connectivity with our PL1 and WA2 data centers has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly. We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation. For further assistance, please contact our support team via [[email protected]](mailto:[email protected])

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Started Sep 18, 2026, 05:59 AM UTC· resolved Sep 18, 2026, 09:30 AM UTC

1. investigating Sep 18, 2026, 05:59 AM UTC

   We are currently experiencing a partial outage in our Hosting services in Fortaleza (FLZ), Lima (LLP), Atlanta (ATL2), and Los Angeles (LA2), which may result in partial unavailability for users. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time. We will provide updates as soon as more information becomes available on the progress of the resolution. Thank you for your understanding and cooperation.

2. resolved Sep 18, 2026, 09:30 AM UTC

   We are happy to inform you that the partial outage in Hosting has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly. We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation. For further assistance, please contact our support team via [[email protected]](mailto:[email protected])

Read the full incident report →

Started Sep 17, 2026, 09:32 AM UTC· resolved Sep 17, 2026, 09:34 PM UTC

1. investigating Sep 17, 2026, 09:32 AM UTC

   We are currently experiencing a partial outage in our Chișinău (MLT) location, which may result in partial unavailability for users. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time. We will provide updates as soon as more information becomes available on the progress of the resolution. Thank you for your understanding and cooperation.

2. resolved Sep 17, 2026, 09:34 PM UTC

   We are happy to inform you that the partial outage in our Chișinău (MLT) location has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly. We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation. For further assistance, please contact our support team via [[email protected]](mailto:[email protected])

Read the full incident report →

Started Sep 17, 2026, 03:08 AM UTC· resolved Sep 17, 2026, 08:17 AM UTC

1. investigating Sep 17, 2026, 03:08 AM UTC

   We are currently experiencing a partial outage in our Hostig services in Baku (DTA), Chisinau (MLT) and Buenos Aires. (EZEN) which may result in partial unavailability for users. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time. We will provide updates as soon as more information becomes available on the progress of the resolution. Thank you for your understanding and cooperation.

2. resolved Sep 17, 2026, 06:01 AM UTC

   We are happy to inform you that the partial outage of Hosting services in Baku (DTA), Chisinau (MLT) and Buenos Aires (EZEN) has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly. We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation. For further assistance, please contact our support team via [[email protected]](mailto:[email protected])

3. investigating Sep 17, 2026, 07:42 AM UTC

   This is to inform you that the issue with MLT region (Chișinău) has reoccurred after a previous fix was applied. We are resuming our investigation to identify and resolve the root cause as quickly as possible. Customers may continue to experience partial unavailability during this time. We apologize for the ongoing inconvenience and appreciate your patience and understanding. We will provide updates as soon as more information becomes available on the progress of the resolution. Thank you for your understanding and cooperation.

4. resolved Sep 17, 2026, 08:17 AM UTC

   We are happy to inform you that the partial outage of hosting services in all locations - Chișinău (MLT) Baku (DTA), and Buenos Aires (EZEN) has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly. We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation. For further assistance, please contact our support team via [[email protected]](mailto:[email protected])

Read the full incident report →

Started Sep 15, 2026, 11:56 PM UTC· resolved Sep 16, 2026, 02:42 AM UTC

1. investigating Sep 15, 2026, 11:56 PM UTC

   We are currently experiencing a partial outage in our Hosting Services in Budapest, Sofia, Bucharest, which may result in partial unavailability for users. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time. We will provide updates as soon as more information becomes available on the progress of the resolution. Thank you for your understanding and cooperation.

2. resolved Sep 16, 2026, 02:42 AM UTC

   We are happy to inform you that the partial outage in our Hosting Services in Budapest, Sofia, Bucharest has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly. We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation. For further assistance, please contact our support team via [[email protected]](mailto:[email protected])

Read the full incident report →

Started Sep 15, 2026, 07:30 PM UTC· resolved Sep 15, 2026, 08:56 PM UTC

1. investigating Sep 15, 2026, 07:30 PM UTC

   We are currently experiencing a major outage in our Cloud VMs drives being in read-only or unavailalbe state, resulting in a complete unavailability of the service. We sincerely apologize for any inconvenience this may cause and greatly appreciate your patience and understanding during this critical time. Our engineering team is actively working to identify the root cause and implement a resolution as quickly as possible. We will provide regular updates as we receive more information on the progress of the resolution Thank you for your understanding and cooperation.

2. identified Sep 15, 2026, 08:12 PM UTC

   The root cause has been identified. We are continuing to work on a fix for this incident.

3. monitoring Sep 15, 2026, 08:35 PM UTC

   We implemented a fix and are currently monitoring the result.

4. resolved Sep 15, 2026, 08:56 PM UTC

   We are happy to inform you that the Major Cloud VM issue in Luxembourg has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly. We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation. For further assistance, please contact our support team via [[email protected]](mailto:[email protected])

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Started Sep 13, 2026, 04:53 AM UTC· resolved Sep 13, 2026, 07:12 AM UTC

1. investigating Sep 13, 2026, 04:53 AM UTC

   We are currently experiencing performance degradation in our Cloud Virtual Machine and Load balancer creation in Luxembourg ED-16, which may result in slow or unusual functioning of our services. We sincerely apologize for any inconvenience this may cause and greatly appreciate your patience and understanding during this time. Our team is actively working to identify the cause and implement a resolution as quickly as possible. We will provide regular updates as we gather more information on the progress of the resolution. Thank you for your understanding and cooperation.

2. monitoring Sep 13, 2026, 05:21 AM UTC

   We are pleased to inform you that our engineering team has implemented a fix to address the performance degradation affecting Cloud Virtual Machine and Load Balancer creation in Luxembourg ED-16. We are continuing to closely monitor the situation to ensure that service performance remains stable. We will provide another update as soon as we have confirmed that the issue has been fully resolved. Thank you for your patience and understanding.

3. resolved Sep 13, 2026, 07:12 AM UTC

   We are happy to inform you that the performance degradation affecting Cloud Virtual Machine and Load Balancer creation in Luxembourg ED-16 has been resolved. If you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly. We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation. For further assistance, please contact our support team via [[email protected]](mailto:[email protected]).

Read the full incident report →

Started Sep 11, 2026, 12:04 PM UTC· resolved Sep 11, 2026, 01:05 PM UTC

1. investigating Sep 11, 2026, 12:04 PM UTC

   We are currently experiencing a major outage in our Hosting service in Santiago de Queretaro, resulting in a complete unavailability of the service. We sincerely apologize for any inconvenience this may cause and greatly appreciate your patience and understanding during this critical time. Our engineering team is actively working to identify the root cause and implement a resolution as quickly as possible. We will provide regular updates as we receive more information on the progress of the resolution. Thank you for your understanding and cooperation.

2. identified Sep 11, 2026, 12:11 PM UTC

   We are currently experiencing an outage in our Hosting service in Santiago de Queretaro, which may result in unavailability for users up to 15 minutes. It is caused by urgent network equipment update. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time. We will provide updates as soon as more information becomes available on the progress of the resolution. Thank you for your understanding and cooperation.

3. resolved Sep 11, 2026, 01:05 PM UTC

   We are happy to inform you that the a major outage in our Hosting service in Santiago de Queretaro has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly. We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation. For further assistance, please contact our support team via [[email protected]](mailto:[email protected])

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Started Sep 08, 2026, 03:01 PM UTC· resolved Sep 08, 2026, 08:20 PM UTC

1. investigating Sep 08, 2026, 03:01 PM UTC

   We are currently experiencing a partial outage in our CDN Statistics, which may result in a delay in observed statistics, we are not expecting any data loss. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time. We will provide updates as soon as more information becomes available on the progress of the resolution. Thank you for your understanding and cooperation.

2. identified Sep 08, 2026, 03:15 PM UTC

   We are continuing to work on a fix for this incident.

3. monitoring Sep 08, 2026, 07:41 PM UTC

   We implemented a fix and are currently monitoring the result.

4. resolved Sep 08, 2026, 08:20 PM UTC

   This incident has been resolved.

Read the full incident report →