Gcore incident

Cloud | Luxembourg-2 Incident Details

Minor Resolved

Gcore experienced a minor incident on October 15, 2026 affecting Cloud (Block Storage) and Cloud (Containers) and 1 more component, lasting 41m. The incident has been resolved; the full update timeline is below.

Started
Oct 15, 2026, 12:43 PM UTC
Resolved
Oct 15, 2026, 01:25 PM UTC
Duration
41m
Detected by Pingoru
Oct 15, 2026, 12:43 PM UTC

Affected components

Cloud (Block Storage)Cloud (Containers)Cloud (Database)Cloud (File Shares as a Service)Cloud (Function as a Service)Cloud (Managed Logging)Cloud (Managed PostgreSQL)Cloud (Registry)Managed Kubernetes (Luxembourg-2)

Update timeline

  1. investigating Oct 15, 2026, 12:43 PM UTC

    We are currently experiencing a partial outage of all Platform Services in ED-16 (Luxembourg-2), which may result in partial unavailability for users. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time. We will provide updates as soon as more information becomes available on the progress of the resolution. Thank you for your understanding and cooperation.

  2. monitoring Oct 15, 2026, 12:56 PM UTC

    We are pleased to inform you that our engineering team has implemented a fix to resolve the partial outage of all Platform Services in ED-16 (Luxembourg-2). However, we are still closely monitoring the situation to ensure stable performance. We will provide you with an update as soon as we have confirmed that the issue has been completely resolved.

  3. resolved Oct 15, 2026, 01:25 PM UTC

    We are happy to inform you that the partial outage affecting Platform Services in ED-16 (Luxembourg-2), which resulted in partial service unavailability for some users, has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly. We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation. For further assistance, please contact our support team via [[email protected]](mailto:[email protected]).