GBG incident

Service Incident - GreenID - DVS - ACT Birth, Marriage and Change of Name Certificates

Critical Resolved View vendor source →
Started
May 01, 2026, 06:16 AM UTC
Resolved
May 03, 2026, 09:29 PM UTC
Duration
2d 15h
Detected by Pingoru
May 01, 2026, 06:16 AM UTC

Affected components

DVS - ACT Birth, Marriage and Change of Name Certificates

Update timeline

  1. investigating May 01, 2026, 06:16 AM UTC

    We are currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.

  2. resolved May 03, 2026, 09:29 PM UTC

    Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required. Incident Start Time: 01/05/2026 15:48 AEST Incident Resolution Time: 01/05/2026 17:40 AEST

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