GBG incident

Service Incident for ID3global - Peru Identity (0520)

Critical Resolved View vendor source →

GBG experienced a critical incident on April 30, 2026 affecting Peru Identity (0520), lasting 5h 46m. The incident has been resolved; the full update timeline is below.

Started
Apr 30, 2026, 02:36 AM UTC
Resolved
Apr 30, 2026, 08:23 AM UTC
Duration
5h 46m
Detected by Pingoru
Apr 30, 2026, 02:36 AM UTC

Affected components

Peru Identity (0520)

Update timeline

  1. identified Apr 30, 2026, 02:36 AM UTC

    We are currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.

  2. resolved Apr 30, 2026, 08:23 AM UTC

    Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required. Incident Start Time: 30/04/2026 03:05 BST Incident Resolution Time: 30/04/2026 04:35 BST