GBG incident

Service Incident for ID3global - Peru Identity (0520)

GBG experienced a critical incident on April 29, 2026 affecting Peru Identity (0520), lasting 40m. The incident has been resolved; the full update timeline is below.

Started: Apr 29, 2026, 02:18 AM UTC
Resolved: Apr 29, 2026, 02:59 AM UTC
Duration: 40m
Detected by Pingoru: Apr 29, 2026, 02:18 AM UTC

Affected components

Peru Identity (0520)

Update timeline

identified Apr 29, 2026, 02:18 AM UTC

We are currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.
resolved Apr 29, 2026, 02:59 AM UTC

Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required. Incident Start Time: 29/04/2026 03:00 BST Incident Resolution Time: 29/04/2026 03:30 BST