GBG incident

Supplier Service Incident for - GreenID - ASIC Personal Name Search

GBG experienced a minor incident on July 9, 2026 affecting ASIC Personal Name Search, lasting 3h 9m. The incident has been resolved; the full update timeline is below.

Started: Jul 09, 2026, 02:31 AM UTC
Resolved: Jul 09, 2026, 05:40 AM UTC
Duration: 3h 9m
Detected by Pingoru: Jul 09, 2026, 02:31 AM UTC

Affected components

ASIC Personal Name Search

Update timeline

investigating Jul 09, 2026, 02:31 AM UTC

Our supplier is currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your business and we’re working with our supplier to get this back up and running.
resolved Jul 09, 2026, 05:40 AM UTC

Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required. Incident Start Time: 09/07/2026 11:40 AEST Incident Resolution Time: 09/07/2026 12:45 AEST