GBG incident

Service Incident for GBG Go - Data Verification - New Zealand: Single match all sources (including govID)

GBG experienced a minor incident on July 8, 2026 affecting Data Verification - New Zealand: Single match all sources (including govID), lasting 42m. The incident has been resolved; the full update timeline is below.

Started: Jul 08, 2026, 03:39 AM UTC
Resolved: Jul 08, 2026, 04:22 AM UTC
Duration: 42m
Detected by Pingoru: Jul 08, 2026, 03:39 AM UTC

Affected components

Data Verification - New Zealand: Single match all sources (including govID)

Update timeline

investigating Jul 08, 2026, 03:39 AM UTC

We are currently experiencing a service disruption that is affecting a component used within this product. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.
resolved Jul 08, 2026, 04:22 AM UTC

Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required. Incident Start Time: 08/07/2026 12:25 AEST Incident Resolution Time: 08/07/2026 14:07 AEST