GBG incident

Service Incident for GBG Go - Data Verification - Australia: Single match gov ID source

Minor Resolved View vendor source →

GBG experienced a minor incident on July 1, 2026 affecting Data Verification - Australia: Single match gov ID source, lasting 18h 45m. The incident has been resolved; the full update timeline is below.

Started
Jul 01, 2026, 06:37 AM UTC
Resolved
Jul 02, 2026, 01:23 AM UTC
Duration
18h 45m
Detected by Pingoru
Jul 01, 2026, 06:37 AM UTC

Affected components

Data Verification - Australia: Single match gov ID source

Update timeline

  1. investigating Jul 01, 2026, 06:37 AM UTC

    We are currently experiencing a service disruption that is affecting a component used within this product. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.

  2. resolved Jul 02, 2026, 01:23 AM UTC

    Restoration of Citizenship Certificate DVS Intermittent Outage Start Date and Time 1 July 2026 — 3:43PM AEST End Date and Time 2 July 2026 — 11:20AM AEST ---- Restoration of VISA DVS Intermittent Outage Start Date and Time: 1 July 2026 — 3:25PM AEST End Date and Time: 2 July 2026 — 9:58AM AEST