GBG experienced a major incident on June 22, 2026 affecting Capture V3, lasting 2h 46m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 22, 2026, 03:27 PM UTC
We are currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your business and we’re working hard to get this back up and running.
- investigating Jun 22, 2026, 03:51 PM UTC
We're continuing to experience a service disruption that may be preventing you from using our service. We're sorry for the impact this may be having on your business. We're working hard to restore service. Incident Start Time: 22/06/2026 12:52 BST Next Update: 22/06/2026 19:30 BST
- resolved Jun 22, 2026, 06:13 PM UTC
Internal teams have resolved the majority of the issue and continue to work on a small number of address subsets that remain effected. As such, this incident has been downgraded and a full resolution is expected imminently. For more details, please reach out to [email protected] Incident Start Time: 22/06/2026 16:17 BST Incident Resolution Time: 22/06/2026 18:30 BST