GBG incident
Supplier Service Incident for - GreenID - Australian Electoral Roll (AEC)
GBG experienced a minor incident on June 19, 2026 affecting Australian Electoral Roll (AEC), lasting 2d 17h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 19, 2026, 06:28 AM UTC
Our supplier is currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your business and we’re working with our supplier to get this back up and running.
- investigating Jun 21, 2026, 11:19 PM UTC
We're continuing to experience a service disruption that may be preventing you from using our service. We're sorry for the impact this may be having on your business. We're working hard to restore service. Incident Start Time: 19/06/2026 15:10 AEST Next Update: 22/06/2026 13:00 AEST
- resolved Jun 22, 2026, 12:13 AM UTC
Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required. Incident Start Time: 19/06/2026 15:10 AEST Incident Resolution Time: 22/06/2026 10:00 AEST