GBG incident

Service Incident for GBG Go - Multiple Services

GBG is currently experiencing a minor incident affecting Data Verification - Australia: Single match standard sources (non-AML) and Data Verification - Australia: Single match standard sources (AML) and 1 more component, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 10, 2026, 09:53 PM UTC
Resolved
Ongoing
Duration
● 2h 16m
Detected by Pingoru
Jun 10, 2026, 09:53 PM UTC

Affected components

Data Verification - Australia: Single match standard sources (non-AML)Data Verification - Australia: Single match standard sources (AML)Data Verification - Australia: Single match standard sources (with additional sources) (AML)Data Verification - Australia: Single match standard sources (with additional sources) (non-AML)Data Verification (Dual Match) - Australia Dual match additional sources (including govID)Data Verification (Dual Match) - Australia:Dual match all sources (including govID)Data Verification (Dual Match) - Australia: Dual match standard sources (AML)Data Verification (Dual Match) - Australia: Dual match standard sources (non-AML)

Update timeline

  1. investigating Jun 10, 2026, 09:53 PM UTC

    We are currently experiencing a service disruption that is affecting a component used within this product. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.