GBG incident
Service Incident - greenID - Hosted / Biometric / Scan (Prod Environment)
GBG is currently experiencing a minor incident affecting GreenID Biometric / Scan, which began 2h ago. The vendor's full update timeline is below.
Affected components
GreenID Biometric / Scan
Update timeline
- investigating Jun 03, 2026, 01:41 AM UTC
We’re currently experiencing degraded performance, which may result in slower-than-usual response times when using our service. While the service remains available, some features may not perform as expected. We’re sorry for the impact this may be having on your business and we’re working hard to get this back up and running.
- investigating Jun 03, 2026, 01:45 AM UTC
We are continuing to investigate this issue.