GBG incident

Service Incident for - greenID - Hosted / Biometric / Scan (Test Environment)

Major Ongoing View vendor source →

GBG is currently experiencing a major incident affecting GreenID Biometric / Scan, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 03, 2026, 01:28 AM UTC
Resolved
Ongoing
Duration
● 2h 24m
Detected by Pingoru
Jun 03, 2026, 01:28 AM UTC

Affected components

GreenID Biometric / Scan

Update timeline

  1. investigating Jun 03, 2026, 01:28 AM UTC

    We are currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your business and we’re working hard to get this back up and running.

  2. investigating Jun 03, 2026, 01:43 AM UTC

    We are continuing to investigate this issue.

  3. investigating Jun 03, 2026, 01:54 AM UTC

    We are continuing to investigate this issue.