GBG incident

Service Incident for - GBG IDscan - Hosted Platform (Australia POC)

Major Resolved View vendor source →

GBG experienced a major incident on June 3, 2026 affecting Hosted Platform (Australia POC), lasting 8h 8m. The incident has been resolved; the full update timeline is below.

Started
Jun 03, 2026, 01:21 AM UTC
Resolved
Jun 03, 2026, 09:30 AM UTC
Duration
8h 8m
Detected by Pingoru
Jun 03, 2026, 01:21 AM UTC

Affected components

Hosted Platform (Australia POC)

Update timeline

  1. investigating Jun 03, 2026, 01:21 AM UTC

    We are currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your business and we’re working hard to get this back up and running.

  2. investigating Jun 03, 2026, 01:43 AM UTC

    We are continuing to investigate this issue.

  3. resolved Jun 03, 2026, 09:30 AM UTC

    Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required. Incident Start Time: 03/06/2026 02:22 BST Incident Resolution Time: 03/06/2026 10:14 BST