GBG incident
Service Incident for GBG Go - Data Verification - UK: Credit Bureau 1
GBG experienced a minor incident on May 29, 2026 affecting Data Verification - UK: Credit Bureau 1, lasting 28m. The incident has been resolved; the full update timeline is below.
Affected components
Data Verification - UK: Credit Bureau 1
Update timeline
- investigating May 29, 2026, 07:18 AM UTC
We are currently experiencing a service disruption that is affecting a component used within this product. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.
- resolved May 29, 2026, 07:46 AM UTC
Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required. Incident Start Time: 29/05/2026 07:41 BST Incident Resolution Time: 29/05/2026 08:11 BST