GBG incident

Service Incident for - GreenID - GreenID Biometric / Scan - NT Driver Licence

Major Ongoing View vendor source →

GBG is currently experiencing a major incident affecting GreenID Biometric / Scan, which began 56 min ago. The vendor's full update timeline is below.

Started
May 20, 2026, 11:34 PM UTC
Resolved
Ongoing
Duration
● 56m
Detected by Pingoru
May 20, 2026, 11:34 PM UTC

Affected components

GreenID Biometric / Scan

Update timeline

  1. investigating May 20, 2026, 11:34 PM UTC

    We are currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your business and we’re working hard to get this back up and running.

  2. investigating May 20, 2026, 11:40 PM UTC

    Please note - this degradation of service only affects scanned Northern Territory Drivers Licences. Incident Start Time: 20/05/2026 16:00 AEST Next Update: 21/05/2026 17:00 AEST