GBG incident
Service Incident for GBG ProID - ProID - International Sanctions & PEP (208/209)
GBG experienced a minor incident on May 15, 2026 affecting ProID - International Sanctions & PEP (208/209), lasting 2h 37m. The incident has been resolved; the full update timeline is below.
Affected components
ProID - International Sanctions & PEP (208/209)
Update timeline
- investigating May 15, 2026, 01:01 PM UTC
We are currently experiencing a service disruption that is affecting a component used within this product. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.
- resolved May 15, 2026, 03:39 PM UTC
Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required. Incident Start Time: 15/05/2026 13:33 BST Incident Resolution Time: 15/05/2026 15:25 BST