GBG incident

Retrospective Service Disruption - GBG IDscan - Hosted Platform (Australia PROD)

Notice Resolved View vendor source →

GBG experienced a notice incident on May 11, 2026 affecting Hosted Platform (Australia PROD), lasting —. The incident has been resolved; the full update timeline is below.

Started
May 11, 2026, 09:58 AM UTC
Resolved
May 11, 2026, 09:58 AM UTC
Duration
—
Detected by Pingoru
May 11, 2026, 09:58 AM UTC

Affected components

Hosted Platform (Australia PROD)

Update timeline

  1. resolved May 11, 2026, 09:58 AM UTC

    Please be advised that we experienced a service disruption that may have prevented you from accessing or processing transactions. The incident duration was between 10/05/2026 01:44 - 10/05/2026 03:42 BST To customers that have been affected by this issue, we would like to apologise.