GBG incident

Service Incident for GBG Go - Data Verification - Australia: Single match gov ID source, Data Verification (Dual Match) - Australia: Dual match all sources (including govID)

Minor Ongoing View vendor source →

GBG is currently experiencing a minor incident affecting Data Verification - Australia: Single match gov ID source and Data Verification (Dual Match) - Australia:Dual match all sources (including govID), which began 2h ago. The vendor's full update timeline is below.

Started
May 11, 2026, 12:51 AM UTC
Resolved
Ongoing
Duration
● 2h 25m
Detected by Pingoru
May 11, 2026, 12:51 AM UTC

Affected components

Data Verification - Australia: Single match gov ID sourceData Verification (Dual Match) - Australia:Dual match all sources (including govID)

Update timeline

  1. investigating May 11, 2026, 12:51 AM UTC

    We are currently experiencing a service disruption that is affecting a component used within this product. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.