GBG incident

Service Incident for - GBG Datacare - Mobile Validation

GBG experienced a major incident on May 7, 2026 affecting Mobile Validation, lasting 2h 26m. The incident has been resolved; the full update timeline is below.

Started: May 07, 2026, 11:14 AM UTC
Resolved: May 07, 2026, 01:41 PM UTC
Duration: 2h 26m
Detected by Pingoru: May 07, 2026, 11:14 AM UTC

Affected components

Mobile Validation

Update timeline

investigating May 07, 2026, 11:14 AM UTC

We are currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your business and we’re working hard to get this back up and running.
resolved May 07, 2026, 01:41 PM UTC

Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required. Incident Start Time: 06/05/2026 21:00 BST Incident Resolution Time: 07/05/2026 14:25 BST