GBG incident

Service Incident - CloudCheck - DVS - SA Birth, Marriage and Change of Name Certificates

Critical Resolved View vendor source →

GBG experienced a critical incident on April 20, 2026 affecting Australian Birth Certificate and Australian Marriage Certificate and 1 more component, lasting 4h 31m. The incident has been resolved; the full update timeline is below.

Started
Apr 20, 2026, 10:59 PM UTC
Resolved
Apr 21, 2026, 03:31 AM UTC
Duration
4h 31m
Detected by Pingoru
Apr 20, 2026, 10:59 PM UTC

Affected components

Australian Birth CertificateAustralian Marriage CertificateAustralian Name Change Certificate

Update timeline

  1. investigating Apr 20, 2026, 10:59 PM UTC

    We are currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running. Document/s Affected - South Australia BDM

  2. resolved Apr 21, 2026, 03:31 AM UTC

    Document/s Affected SA Birth, Marriage and Change of Name Certificates Start Date and Time 21 April 2026 — 12:35AM AEST End Date and Time 21 April 2026 — 11:27AM AEST