GBG incident

Service Incident - Cloudcheck - DVS - ACT Birth, Marriage and Change of Name Certificates

Critical Resolved View vendor source →
Started
Apr 20, 2026, 05:22 AM UTC
Resolved
Apr 20, 2026, 06:44 AM UTC
Duration
1h 21m
Detected by Pingoru
Apr 20, 2026, 05:22 AM UTC

Affected components

Australian Birth CertificateAustralian Marriage CertificateAustralian Name Change Certificate

Update timeline

  1. investigating Apr 20, 2026, 05:22 AM UTC

    We are currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.

  2. resolved Apr 20, 2026, 06:44 AM UTC

    We’re pleased to inform you that the service disruption we reported earlier is now resolved. Thank you for your patience whilst we restored service. Start Date and Time 20 April 2026 — 2:48PM AEST End Date and Time 20 April 2026 — 4:30PM AEST

Looking to track GBG downtime and outages?

Pingoru polls GBG's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when GBG reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track GBG alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring GBG for free

5 free monitors · No credit card required