GBG incident

Supplier Service Incident for - GBG ID3global - Brazil CPF (0534)

GBG experienced a major incident on March 18, 2026 affecting Brazil CPF (0534), lasting 24m. The incident has been resolved; the full update timeline is below.

Started: Mar 18, 2026, 07:08 PM UTC
Resolved: Mar 18, 2026, 07:33 PM UTC
Duration: 24m
Detected by Pingoru: Mar 18, 2026, 07:08 PM UTC

Affected components

Brazil CPF (0534)

Update timeline

investigating Mar 18, 2026, 07:08 PM UTC

Our supplier is currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your business and we’re working with our supplier to get this back up and running.
resolved Mar 18, 2026, 07:33 PM UTC

Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required. Incident Start Time: 18/03/2026 18:00 GMT Incident Resolution Time: 18/03/2026 19:05 GMT