GBG incident

Retrospective Service Disruption - GreenID - DVS - Visa Verification

GBG experienced a notice incident on March 25, 2026 affecting DVS - Visa Verification, lasting —. The incident has been resolved; the full update timeline is below.

Started: Mar 25, 2026, 12:53 AM UTC
Resolved: Mar 25, 2026, 12:53 AM UTC
Duration: —
Detected by Pingoru: Mar 25, 2026, 12:53 AM UTC

Affected components

DVS - Visa Verification

Update timeline

resolved Mar 25, 2026, 12:53 AM UTC

Our supplier experienced a service disruption that may have prevented you from using our: DVS - Visa Verification Start Date and Time 24/03/2026 13:40 AEDT End Date and Time 24/03/2026 14:40 AEDT We have escalated this to the supplier and will continue to engage with them regarding service improvements. GBG would like to apologise for any impact caused.