GBG incident

Service Disruption - greenID DVS QLD Birth, Marriage and Change of Name Certificates

GBG experienced a critical incident on March 31, 2026 affecting DVS - QLD Birth, Marriage and Change of Name Certificates, lasting 5d 2h. The incident has been resolved; the full update timeline is below.

Started: Mar 31, 2026, 05:29 AM UTC
Resolved: Apr 05, 2026, 07:59 AM UTC
Duration: 5d 2h
Detected by Pingoru: Mar 31, 2026, 05:29 AM UTC

Affected components

DVS - QLD Birth, Marriage and Change of Name Certificates

Update timeline

investigating Mar 31, 2026, 05:29 AM UTC

Transactions involving DVS QLD Birth, Marriage, and Change of Name Certificates may result in errors. Further updates will be provided as soon as more information becomes available.
resolved Apr 05, 2026, 07:59 AM UTC

Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required. Incident Start Time: 31/03/2026 05:28 BST Incident Resolution Time: 04/04/2026 22:00 BST